Field Service Technician - West Region

Customer Service · Visalia, California
Department Customer Service
Employment Type Full-Time
Minimum Experience Experienced

About the Role

At Cainthus, we work together on talented cross-disciplinary teams to develop, sell and implement solutions that solve exciting challenges in the measurement of livestock. As a Field Service Technician, you will be part of a two-person team that installs and certifies the hardware portion of our solution. You will be based in our Visalia, California office but will spend the majority of your time on-site at our customers’ farms. 

What you’ll do

  • Assemble each hardware solution in preparation for an install
  • Physically install the hardware solution on farm
  • Provide in-field repair and maintenance to existing customer installations
  • Assist in maintaining inventory levels at the Visalia location
  • Maintain company-issued equipment and tools, keeping them in good working order. 


  • Comfortable working around farm facilities and livestock
  • Good communication skills and ability to work in a collaborative environment
  • Experience with the installation of network cameras, hardware and cable installation
  • Ability to operate mechanical equipment, hand tools, forklifts
  • Comfortable working at heights (20’-30’ above ground)
  • Ability to travel - up to 90% regional 
  • Ability to quickly learn and adapt to software programs
  • Standard driver’s licence - C class or equivalent
  • Ability to lift 50 lbs 
  • Passionate about helping customers
  • Ability to work in the US without need for sponsorship
  • Safe working record
  • Clean criminal background

Desired skills

  • Knowledge of local internet service providers (ISPs)
  • Experience operating boom lifts
  • Knowledge of general engineering
  • Experience with support ticketing and Customer Relationship Management (CRM) software such as Salesforce

What we offer

Joining our team has its rewards. You will be working in our Visalia office alongside the local team. You will also have colleagues located in our HQ in Dublin-Ireland and the regional office in Ottawa – Canada. Our benefits include:

  • Competitive salary 
  • Annual leave of 15 working days in addition to normal public holidays
  • Manager-approved employees’ development & professional subscription costs paid by Cainthus
  • Paid Group Health Coverage 
  • 401k Retirement Plan with matching contribution 

About Us

We are a growing computer vision start-up based in Dublin - Ireland with regional offices in Ottawa - Canada and Visalia - USA. We are a blend of computer vision specialists, engineers, designers, and data scientists, all from diverse backgrounds. We’re passionate about transforming farming through the use of our technology. We work in agile multi-disciplinary teams and collaborate closely with a select group of producers and researchers who ensure that our work has a meaningful impact on farms. We love learning from each other, solving challenging problems and having fun along the way.

Thank You

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  • Location
    Visalia, California
  • Department
    Customer Service
  • Employment Type
  • Minimum Experience